Privacy Policy
Last updated: Feb 06, 2023
AB Welcome Driving School takes privacy and data security seriously. As part of our commitment to the privacy of our customers and visitors to our site more generally, we want to be clear about the sorts of information we will collect from you. This Privacy Policy describes how we use personal information, and the circumstances under which we may share this information with a third party such as Trubicars (technical support and service support provider) and the Government of Alberta.
The Government of Alberta requires us to provide your information and course status regarding issuing a government certificate.
Collection and Use of Personal Information
Contact Us
When you contact us with a comment or question, we collect the information you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We retain this information to assist you in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with you and provide quality service. We will not sell or rent your information to anyone.
Account Creation:
We collect your name, phone number, email address, the date and time of account creation. We use this information to administer your account, to enable your access to the website, verify your identity as an authorized user concerning any accounts, and to implement, carry out and maintain security measures aimed at protecting our customers from identity theft, fraud and unauthorized access to an account.
Safeguarding and Retention of Personal Information
- The personal information you provide to us is held on servers inside Canada. We take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
- Information that we collect will be retained for as long as needed to fulfil the purposes outlined above, in line with our legitimate interest or for a period specifically required by applicable regulations or laws, such as retaining the information for regulatory reporting purposes.
- When determining the relevant retention periods, we will take into account factors including:
- our contractual obligations and rights in relation to the information involved;
- legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- (potential) disputes; and
- guidelines issued by relevant data protection authorities.
- Otherwise, we securely erase your information where we no longer require your information for the purposes collected.
Updates to the Privacy Policy
This Privacy Policy is current as of the “Last Updated” date which appears at the top of the page. Your continued use of the site after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy. We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
We welcome your comments, concerns and questions regarding this Privacy Policy and the use of your personal information. If you have any comments, queries or requests relating to our use of your personal information or if you find any errors in our information about you, please contact:
Name: Surinder Rawat
Title: IT Manager
Email: privacy.policy@trubicars.ca